Cookie Policy
How and why we use cookies on our website
Last updated: 30 March 2026
This Cookie Policy explains what cookies are, how NATUROMY ("we", "our", or "us") uses cookies on naturomy.uk, and how you can control them. This policy should be read alongside our Privacy Policy, which provides broader information about how we process your personal data.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to website owners.
Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a different domain, such as an analytics or advertising provider). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (that remain on your device for a set period or until you delete them).
Essential Cookies
These cookies are strictly necessary for the website to function. They cannot be disabled, as the site will not work properly without them. They do not collect any personally identifiable information for marketing purposes.
| Name | Purpose | Duration | Type |
|---|---|---|---|
| sb-*-auth-token | Maintains your authenticated session (Supabase Auth) | Session | First-party |
| naturomy_cart | Stores your shopping cart contents between page visits | 7 days | First-party |
| naturomy_consent | Records your cookie consent preferences so we do not ask again | 1 year | First-party |
| __stripe_mid | Stripe fraud prevention and payment security identifier | 1 year | Third-party |
| __stripe_sid | Stripe payment session identifier | 30 minutes | Third-party |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve website performance and the user experience. These cookies are only set with your consent.
Google Analytics 4 (GA4)
We use Google Analytics 4 to collect anonymised data about how you use our site — pages visited, time on page, traffic sources, and device type. This helps us improve the shopping experience. IP addresses are anonymised and data is processed in accordance with Google's privacy commitments.
Provider: Google Ireland Limited — Privacy Policy: policies.google.com/privacy
| Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Distinguishes unique users by assigning a randomly generated number | 2 years | Third-party |
| _ga_* | Maintains session state for a specific GA4 measurement ID | 2 years | Third-party |
| _gid | Distinguishes users; used to throttle request rate | 24 hours | Third-party |
Marketing Cookies
Marketing cookies are used to track visitors across websites. The intention is to display adverts that are relevant and engaging for the individual user. These cookies are only set with your explicit consent.
Meta Pixel (Facebook)
We use the Meta Pixel to measure the effectiveness of our advertising and to show you relevant adverts on Facebook and Instagram. The pixel tracks actions taken on our website (such as page views and purchases) to help us optimise ad delivery.
Provider: Meta Platforms Ireland Ltd — Privacy Policy: facebook.com/privacy/policy
| Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbp | Identifies browsers for the purposes of providing advertising and site analytics services | 3 months | Third-party |
| _fbc | Stores the last ad click attribution for conversion tracking | 3 months | Third-party |
Managing Your Cookies
Cookie Banner
When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences. You can change your choices at any time by clearing your cookies and revisiting the site.
Browser Settings
You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified before cookies are set. Disabling cookies may affect your ability to use certain features of our website, such as adding items to your cart or staying logged in.
- Chrome:Settings → Privacy and security → Cookies and other site data
- Firefox:Settings → Privacy & Security → Cookies and Site Data
- Safari:Preferences → Privacy → Manage Website Data
- Edge:Settings → Cookies and site permissions → Manage and delete cookies
Opt-Out Links
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Meta (Facebook) Ads: Facebook Ad Preferences
- General advertising opt-out: youronlinechoices.eu
ICO Guidance
For more information about cookies and your rights under UK law, visit the Information Commissioner's Office (ICO) guidance at ico.org.uk/for-the-public/online/cookies.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: hello@naturomy.uk
Privacy: privacy@naturomy.uk